Distance Selling Information
Last updated: 24 October 2026
1. About Kampio
Kampio is a campus marketplace where university students can sell their second-hand products and make free donations. Kampio allows users to create listings, discover products, and communicate during the sales or donation processes.
Kampio is not the direct seller of the product in each transaction. The identity of the seller, the responsibilities of the parties, and Kampio's role in the transaction are determined within the framework of the relevant transaction information and applicable legislation.
This page serves as general information. In transactions where distance selling legislation is applied, pre-information and contract details specific to the purchase transaction are also provided.
2. Operator and Contact Information
Operator: Keşideci Bilişim Teknolojileri A.Ş.
Tax Office: Maslak Tax Office
Tax Identification Number: 5482308175
Head Office Address: Eski Büyükdere Cad. No: 61/2, 34415 Kağıthane, Istanbul, Turkey
Visiting Address: Palladium Office, Regus, Floor: 2, Ataşehir, Istanbul, Turkey
Email: kesideci@kesideci.com
Website: https://www.kampio.online/
The name or title of the actual seller related to the transaction and the necessary contact information will be provided to the user at the relevant purchase stage in accordance with applicable legislation.
3. Product and Price Information
Before purchase, the following information is disclosed to the extent necessary for the relevant transaction:
The name of the product, its main features, and physical condition.
Whether the product is second-hand and any known defects.
The price of the product and any additional charges if applicable.
Delivery method, delivery costs, and delivery time.
The identity of the actual seller and necessary contact information.
Payment method and relevant transaction conditions.
Applicable cancellation, return, and withdrawal rights information.
The buyer should review the information provided to them before completing the purchase.
4. Payment Transactions
Kampio utilises the iyzico infrastructure in its payment process. The receipt, processing, transfer of relevant amounts, commission, and refund processes are carried out according to the actual payment flow, relevant contracts, and applicable legislation.
On the payment screen, the valid payment method for the relevant transaction, total amount, and other necessary information are displayed.
5. Delivery
The delivery method, costs, and conditions are explained specifically for the relevant product and transaction. The seller must comply with the agreed delivery conditions and applicable obligations.
In the event of non-delivery of the product, delivery delays, or if the product does not conform to the advertisement description, users can request support through Kampio's communication channels.
6. Cancellation of Sale
The buyer or seller may request the cancellation of the sale. Kampio can assist in delivering the cancellation requests communicated to it to the relevant party and establishing communication between the parties.
The cancellation request is evaluated considering the stage of the transaction, whether the product has been delivered, the status of the payment, and applicable legislation.
The submission of the cancellation request does not mean that the transaction has been automatically cancelled or that the payment will be refunded immediately. Users' legal rights are reserved.
7. Product Returns and Right of Withdrawal
In the event of a problem regarding product returns between the buyer and the seller, the parties can communicate directly. Kampio can assist in delivering the requests communicated to it to the relevant party and facilitating communication.
Kampio may not be the direct seller of the product or the executor of the product return in every transaction. However, the obligations of Kampio and the operating company arising under legislation or contracts are reserved.
In transactions where distance selling legislation is applied, the consumer's right of withdrawal and the exceptions to this right are evaluated according to the applicable legislation. It cannot be assumed that the same legal regime will apply to every second-hand product transaction or every individual seller transaction.
In cases where the right of withdrawal is valid, the duration, method of use, and applicable exceptions are communicated to the buyer prior to the transaction.
8. Payment Refund and Commission
When a payment needs to be refunded, the process is carried out within the framework of the relevant payment infrastructure, transaction conditions, and applicable legislation.
Kampio can provide support for communication between the parties, reserving its own obligations. The transaction times of the bank or payment service provider may affect the timing of the refund amount being reflected in the account.
How the 10% commission applied to the seller in Kampio sales will be handled in case of cancellation or return is explained in the Seller Conditions and relevant transaction conditions. Users' rights arising from legislation are reserved.
9. Free Donation Transactions
Donations made through Kampio are free; no product price or sales commission is charged to the donor.
If there is a problem with the delivery of the donation product or its delivery to the needy, the user can contact Kampio. The retrieval of the donation, changing the delivery, or rescheduling the process will be evaluated according to the status of the product and transaction.
10. Complaints and Disputes
Users experiencing issues regarding product, delivery, payment, cancellation, or return can apply to Kampio. Kampio may review the requests submitted to it, request necessary information from the relevant parties, and assist in communication between the parties.
This page does not eliminate the rights of consumers or other users arising from the applicable legislation. Users' rights to apply to the competent consumer application authorities are reserved in applicable cases.
11. Contact
You can send your questions regarding distance sales, payment, delivery, cancellation, or return processes through the channels below.
Keşideci Bilişim Teknolojileri A.Ş.
Email: kesideci@kesideci.com
Address: Eski Büyükdere Cad. No: 61/2, 34415 Kağıthane, Istanbul, Turkey
Kampio — The Campus Marketplace